HP product family part replacement options

HP product family part replacement options

Use the product selector to see Customer Self Repair (CSR) self-replacement options for a product family.

Click here to access Customer Self Repair information for a specific product.

Currently, HP identifies two types of Customer Self Repair parts - 'Mandatory' and 'Optional'. 'Mandatory' requires standard warranty customers to perform part replacement or pay for HP service. Self repair is optional for customers with an HP Care Pack or support agreement. 'Optional' allows the customer to perform part replacement or have HP service personnel perform it at no additional charge during the product warranty period.

A "" symbol indicates a Mandatory CSR part.
A "" symbol indicates an Optional CSR part.
A "-" symbol indicates None or N/A.

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