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Send an email to HP
Please include as much information as possible so our agents can expedite your request.
 
This form is for Customer Self Repair (parts only) service events. If you have a question regarding an On-Site or Mail-In service event, please call HP. All requests for On-Site or Mail-In events will be redirected back to you.
 
Fields marked with * are required.
Subject* (select one)
First Name* Last Name*
Email Address* Phone*
Case Number Order Number (EX-, XS-, 059...)
 
Please provide any additional details regarding your issue. When requesting a new return box, please provide the "spare number" of the part you are returning. This is required information for a box request (providing your case number and order number will significantly improve our response time).
 
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